POLICY OF COMMITMENT TO SERVICE QUALITY
Night & Day Security Service Company Limited is committed to absolute service quality for customers. With a security service quality management system according to ISO 9001:2015 standards and legal liability insurance up to 25 billion VND/case.
Day & Night Security Service Company commits to customers building a security force: Professional – Effective – Dedicated
- – Training security forces with good qualities and good skills.
- – Use appropriate modern security equipment in providing security services.
- – Provide optimal and most suitable solutions to ensure security for customers.
- – Together create real added value in customers’ business activities.
- – Contribute to creating the best professional working environment and culture for customers.
- – Satisfy all reasonable requirements of customers.
- – Resolve incidents to minimize damage to customers and society.
- – Ready to help customers when necessary or appropriately requested.
WARRANTY – MAINTENANCE
After-sales service is an important part of Our Customer Care Policy. All customer questions and feedback about service quality will be recorded and resolved immediately. Customers can request to provide security services when needed. Depending on the agreement with the customer, Day & Night Security Service Company Limited is willing to help customers for free or for a fee.
NIGHT & DAY SECURITY COMPANY LIMITED ensures to meet the requirements as agreed between the Company and the Customer and are clearly specified in the Quote / Order / Contract with the Customer.