The economy is integrated, the potential of service sector grows more and more, in which the security service was once considered as a “hot” trade, at the time of 10 years ago there was a series of established security companies as an example.
The economy is integrated, the potential of service sector grows more and more, in which the security service was once considered as a “hot” trade, at the time of 10 years ago there was a series of established security companies as an example. However, the current global economic crisis has an impact on the security industry with a lot of difficulties, so many companies have to close. Therefore, finding a band-aid solution is always a major concern for investors. At Night & Day Secuirty Services Co., Ltd (NDS), a human-centric solution is considered as a quality one and it’s also oriented for a sustainable development of the NDS brand.
Due to the nature of security industry, the standards of height, weight, ethics, education… for security guards must always comply with the regulations of Ministry of Public Security in management and certification. For service businesses, they also have to undertake and implement mandatory conditions under the laws. Therefore, Night & Day Security always appreciates a human value and considers it as a foundation to build the service quality. According to the company structure, the department of recruitment and training is a unit which is assigned to control the input, training and coaching frequently or under specialized programs, to improve the professional skills of the whole company staffs before test and certification of security skills by Ministry of Public Security. To do that, the company has a policy to invite lecturers of public security, laws, fire-fight,…to train the company staffs in performance of tasks.
Nigh t& Day Security, Protecting Nestlé Group in Dong Nai
Cultivating political awareness, practising ehtics and style of security guards are made in a scientific and synchronic way through activities of bodies such as Communist Party branch, Trade union, Youth union, Red Cross,…from the company headoffice to branches, representative offices, teams, groups. Building the company culture is regarded as one of compulsory conditions for each member of the company to practise, to strive, to create a special impressive beauty in relationship and communication with colleagues, customers based on the criteria.
Night & Day Security at URC group, VSIP Binh Duong
Ethical value standards: “Diligence, Economy, Integrity, Public-Spiritedness and Selflessness” are determined as necessary conditions of each company staff by Members’ Council, Board of Directors. Operating the quality management system ISO : 9001:2008 and checking the quality frequently and closely help the management find out positive factors in order to train them as managers.
The campaign: “Learn and Follow the Ethical Example of Ho Chi Minh” is widespread and becomes a topic of activities through the monthly published bulletin, which has a big influence on awareness and role of each staff. As a result, ethical values, lifestyle, habit of self-learning professional knowledge by the whole company staffs are improved and really become a slogan for everyone to follow.
Frequent training courses to improve the service quality
In front of fierce competition of market economy, some security companies have found ways to evade laws, not to comply with legal regulations strictly, to recruit massively, to devalue the service, to lower the quality, which leads to deceive customers. In face of those negatives, Night & Day Security has determined to improve the service quality, build a trust on customers and enlarge the market all over the nation. At present, the trademark of Night & Day Security is standing firmly in the security market through providing the professional quality security service through the branches including Ha Noi, Hue, Da Nang, Dong Nai, Ba Ria – Vung Tau, Tay Ninh, Long An, Can Tho, the representive offices of My Phuoc (Binh Duong), Thuan An (Binh Duong), Nha Be (HCMC), and the headquarters at 600 Cong Hoa Street, W.13, Tan Binh District, HCM City, Vietnam.
Written by Yphong